Shipping policy

PROCESSING A ORDER TAKES 3-7 DAYS FOR QUALITY PURPOSES! 
Then once processing is complete and order is made ...

Shipping & Tracking Process  

After your order is processed, you will receive a tracking number via the email address provided on your order.

Please allow up to 24 hours to see tracking updates in the USPS system. 

Please be sure to track your package daily to ensure you receive your order promptly.

All packages are fully insured against lost/stolen items while "in transit" with the carrier. 

If you have questions regarding your shipment or tracking number after it has left establishment please contact USPS 800-275-8777 or UPS 800-742-5877.

If you require assistance with this process we are more than happy to assist, contact us at (323) 393-9956 Monday - Saturday 11am - 6pm EST.

If your order is flagged for review, this may extend the processing time until we receive the requested information. If your order is flagged we will contact you via the telephone number provided on your order.

High Risk Orders

Main reasons why your order may be flagged:

  • Billing address does not match the card used
  • Unusual dollar amount 
  • High risk shipping location 

If your order is flagged by our system, we will reach out to you to provide us with additional information to validate your identity. If this information is not received within the requested time or if you refuse to send the requested documentation your order will be canceled and you may not be able to place future orders.

 

(UPS) Based on destination. Pricing will display on the checkout page.

International orders can select carrier and shipping rates on the checkout page. We are not responsible for duties/taxes incurred on shipments.